Question 1

What is your booking availability?

Accepted Answer

We offer our party equipment rentals Monday-Sunday from 8am-7pm. We offer 4 hour rentals. For example; you can rent our packages from 8am-12pm, 2pm-6pm, or any 4 hour interval you'd prefer.  You also have the option to add on extra hours if you would like for an extra charge. Our latest pickup is at 9pm. You must book your event at least 2 weeks in advance.

Question 2

What areas do you service?

Accepted Answer

We deliver to Pasco, Hernando, Hillsborough and Pinellas county.

Some examples of areas we deliver to are Hudson, Spring Hill, Brooksville, Port Richey, New Port Richey, Holiday, Tarpon Springs, Palm Harbor, Wesley Chapel, Dade City, Weeki Wachee and many more. If you are unsure if your location is within our delivery terms please contact us.

*a delivery fee will be applied if outside of 15 miles of 34609

Question 3

What is the appropriate age group to play on your equipment?

Accepted Answer

We recommend children 6 and under..

Question 4

Do you set up your equipment?

Accepted Answer

Yes, we set up and break down our equipment. No extra work for you! This does not include the time in your 4 hour rental. We will arrive an hour prior to set it up for you.

Question 5

Can I use your equipment outdoors?

Accepted Answer

Yes, we can set up our equipment outdoors in an area that is dry, flat and level, and cleared of any mess and debris. Grass, concrete, stone, brick, composite, wood, pavement, etc. are okay. 
We also provide a canopy with your rental to protect the littles from the Florida sun.

Question 6

What do you do in the event of rain or inclement weather if our party is outdoors?

Accepted Answer

In the event of rain or inclement weather, we will have to move the party to an alternate indoor location. If an alternate indoor location is not feasible, we will postpone our set up to another time.

Question 7

Do I need to sign a waiver?

Accepted Answer

Yes, in order to use our services you must read through and agree with our Waiver of Liability as well as our Terms and Conditions. These will be sent to you after your booking is made.

Question 8

What are your rules?

Accepted Answer

We ask that you keep the area as clean as possible. This means absolutely none of the following are allowed in the play area:

-No shoes
-No drinks 
-No food 
-No face paint, glitter, or messy items
-No crayons or markers 
-No sharp objects

Please make sure you do the following: 
-Adult supervision required
-Wash/sanitize hands before you enter the play area
-All equipment and balls must remain within the play area

Question 9

How do I book?

Accepted Answer

First, fill out our “Reservation Inquiry Form” in our “Contact” section to tell us a little about your event. We want to make sure your event date and package are available.
Then you can make your booking online. Select “Book” on our website. You will choose your package, event date, fill out the questions, and pay your deposit. 
A nonrefundable $100 deposit is required for all bookings. Once your deposit is paid your booking is secured. Your remaining balance is due at least 3 days prior to your event date.
You will be financially liable for any equipment damaged during your rental.

Question 10

What if I need to cancel my booking?

Accepted Answer

Any cancellations will result in a loss of your deposit.

Soft Play Your Way

FAQs